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3.8 | 269 Reviews

20 cu. ft. Top Freezer Refrigerator

LG LTCS20020W

Available in 2 Color(s)

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer
  • Width: 30"
  • Height: 66"
  • Depth: 33.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 20.2 (cu. ft.)
  • Fresh Food Capacity: 14.7 (cu. ft.)
  • Freezer Capacity: 5.5 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

Price Match Guaranteed
 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Image Feature

Keep it Crisp

Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Image Feature

Space When You Need It

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Image Feature

Get wise

Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Keep it Crisp Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Space When You Need It Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Get wise Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C
  • Rated Energy Star Most Efficient 2020
CAPACITY
Freezer (cu.ft.) 5.5 cu.ft.
Refrigerator (cu.ft.) 14.7 cu.ft.
Total Capacity (cu.ft.) 20.2 cu.ft.
CONVENIENCE
Display Type Internal Membrane / Green LED
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Inverter Compressor Yes
Multi-Air Flow™ System Yes
Temperature Sensors 3
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 31.8" x 68.5" x 35.6"
Depth (Total with Door Open) 60.25"
Depth with Handles 33.75"
Depth without Door 29"
Depth without Handles 33.75"
Door Edge Clearance with Handle 2"
Door Edge Clearance without Handle 2"
Height to Top of Case 65.5"
Height to Top of Door Hinge 66"
Installation Clearance Sides 2
Standard Depth Yes
Weight (Unit/Carton) 173 lbs./188.5 lbs.
Width 30"
Width (Door Open 90 with Handle) 31.62"
Width (Door Open 90 without Handle) 31.62"
ENERGY
Energy Consumption (kWh/Year) 387
ENERGY STAR® Qualified Yes
FREEZER
Door Type Swing Door
Drawers 1 Glass Shelf
Freezer Handle Pocket Handle
No. of Door Bins/Construction 2 Full (Clear, Diamond Pattern)
LIMITED WARRANTY
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 195174001448
MATERIALS AND FINISHES
All Available Colors Stainless Steel
Contour Door Yes
Surface Smooth
REFRIGERATOR
Crisper Bins 2 Humidity Crisper
Door Bin Construction 1 Piece (Clear, Diamond Pattern)
No. of Bins 2 total (2 gallon sized)
No. of Shelves 2
Refrigerator Light Top LED
Shelf Construction Tempered Glass
WATER & ICE SYSTEM
Ice System Ice Maker Optional - LK65C

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer

  • Dimensions

  • Width: 30"
  • Height: 66"
  • Depth: 33.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 20.2 (cu. ft.)
  • Fresh Food Capacity: 14.7 (cu. ft.)
  • Freezer Capacity: 5.5 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

LG Cool Cashback Rebate

Offer Expires: 8/24/2023 to 10/18/2023 Must be postmarked by: 1/18/2024

Receive up to a $99 rebate with purchase of qualifying LG Studio Appliances. Rebate form must be postmarked by 1/18/2024.

LG Buy More Save More Rebate

Offer Expires: 7/20/2023 to 10/31/2023 Must be postmarked by: 1/31/2024

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 1/31/2024.

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.8 out of 5

69% of reviewers recommend this product.

1 Stars

LTCS20020W

Jord23 9/19/2023

Purchase March of this year and we have had issue with this unit since. LG provided repair assistance to fix condensation within inside the refrigerator and unusual odor coming from within. Unit finally deemed unrepairable and money was refunded. I had to pay for the disposal of this unit.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great features

JimKathleen 9/16/2023

Purchased our new LG refrigerator several weeks ago and got it set up in our basement transferred everything over and so far are very pleased with it. Its got plenty of room both in the freezer and fridge like the deep shelves on the door and basically is just what we wanted.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
2 Stars

Regrets tears over this refrigerator purchase

Aunt Carol 9/15/2023

We had weeks of trouble with the LG refrigerator and freezer. It took numerous calls to get service for our extended warranty and we still dont have reimbursement for all the foods we lost. We also lost expensive diabetes medicines. Refrigerator door runs over our toes. The lower drawers are deep but also hard to clean. There is no light in the freezer. No egg container. The style is such that we hit our heads on the freezer door while getting things from refrigerator.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Would Buy Again

Jezeebella 9/12/2023

How do I feel now? Refrigerator installed mid-July. As of today giving it a strong 4+ rating.So far all is good. Admittedly I keep reminding myself I decided on a fridge smaller from approx 22 cf to 20 cf than Ive had in past so still adjusting to that. Pros: * Love the sleek look and pocket handle. Some mentioned door too close to floor but no issue for me * Runs much quieter than previous fridge * Fruit/veggie bin performance best of any Ive ever had * Sturdy glass shelves * Door bins - sturdy will hold two gallon containers of milk * Freezer fridge temps are holding my selected temps nicely. Cons: again acknowledging I downsized... * Miss fridge meat keeper drawer a lot but such a drawer would eat up too much usable space * Doable but wish there was more fridge door storage - just enough room for my condiments and milk bottled beverages now go on fridge shelves. In summary pleased overall based on my downsizing decision and would recommend to others.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

3 x

Leesa60 9/10/2023

Service tech was efficient and pleasant. Hope this time does the trick it was my 3rd Service since I purchased
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Very basic but works as advertised

Cadinodan 9/10/2023

I bought this refrigerator about a month ago and am very pleased with it everything works fine. Its a very basic model so any frills are not to be expected. And ice maker would have been a nice addition but will probably end up putting one in eventually. Hope it runs trouble-free for many years
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Mostly good

Rose1234 9/7/2023

I bought this back in May its September now and so far we are satisfied with the performance. One critique I have is that there is a demo mode which allows the unit to appear on but not produce any cold which is easily tripped using the temperature control button in the back. I wish this button were separate from temperature control or it was less easily tripped.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great refrigerator.

Tp2006 9/3/2023

Great refrigerator Cools everything great. Just the right size.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Improvement

Born to Boat 9/1/2023

Weve had this unit in our rental condo for ~1 month. So far so good. This was a big improvement over the new Frigidaire it replace. We had to send it back for credit which was a hassle. The LG has a much improved ice maker shelves etc.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
2 Stars

Not what I was expecting

Frank 49 8/31/2023

I bought this in July and not happy with the cooling after two technicians have been here
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Nice refrigerator

Splendid 8/30/2023

This is a great refrigerator This refrigerator is very quiet and efficient.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Frank 49 8/26/2023

Bought July vertical dissatisfied with cooling so far
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Very roomy great refrigerator

LG refrigerator upright 8/26/2023

Very happy with my new LG refrigerator Love that it has so much room. LG has been very helpful with questions I had getting use to my new fridge.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

hsnriver 8/24/2023

I bought this for my friend. She really liked it. It goes well with her kitchenwhite refrigerator and white cabinet. Delivery was so nice too Thank you LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features and spacious

Karen2705 8/23/2023

I am very happy with my new LG refrigerator It has great features it is spacious and runs quietly. Looking forward to many years of Energy Star savings also Great Buy
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Refrigerator/freezer

Dan Donahue 8/18/2023

We love our new refrigerator/freezer its bigger than our old one.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

barely OK

BMRIII 8/18/2023

Ok but not great. middle shelf has no room height-wise and the refrigerator doesnt seem to have enough power to cool enough. Frigidaire units blow this thing away. I wont buy another LG fridge
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

sharon1810 8/15/2023

i got a lemon and trying to get it fixed is a shame...refridgerator is not cold enough and the fan does not workwaiting for repair...
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Broke Down 1 Week After I Bought

Mad Nephew 8/14/2023

I bought this item for my Elderly Aunt because her current refrigerator was breaking down. After I purchases we brought it back to her home. After just a week of using it the motor of the fridge went out and all her food went bad. It took about a month the get the fridge fixed. Home Depot Product Service was no help and buying the insurance was a waste of time. They gave us the run arounds and even told me that refunds werent available after 2 days. My poor aunt had to suffer for a whole month without a fridge.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Quality Great Price

Jezeebella 8/13/2023

Delivered about a month ago. Intentionally purchased smaller fridge than what Ive had in the past so its been a wee bit of an adjustment. Took me a while to check recheck fridge + freezer temps since the way the air circulates differently compared to previous refrigerators but all is set as I want now. Door shelves are sturdy. LED lighting is great - easy on the eyes yet bright. Love the sleek styling w/o handle. Will admit I truly miss a meat keeper in the fridge section and wish door shelving allowed flexibility of placing butter keeper on other side. My other larger fridge had split glass shelving so I could scatter placement based on various content sizes so I really miss that too. I will add that when looking at any brand or model at least in my price and style range the split shelving simply isnt available. Still I knew there would be a trade off when I purchased. The veggie bin temp settings seem to keep my veggies much better than previous refrigerators Ive had. Overall I am very pleased with my purchase so far.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

A Really Good Basic Refrigerator

Howard Gittler 8/13/2023

What I wanted was a refrigerator that was well built self defrosting and did it all quietly. This refrigerator ticks all the boxes. It looks good and is spacious for our needs and is quality built. A happy customer.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Very Affordable Refrigerator

Galena Steve 8/10/2023

A good no-frills refrigerator with plenty of capacity for the two of us.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

RR 7 8/8/2023

I purchased this refrigerator as a spare in the garage after my other one couldnt be fixed. I looked around for something that would suit my needs as a spare was good quality and not expensive. I had purchased another brand for the garage and returned it after 4 days. I consider LG products as being of good quality and when I saw this one at a reasonable price I chose it over the others I was considering because of the LG name. Ive had it for 2 weeks and so far no complaints and I hope it stays that way.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Very quiet and roomy

Barb818 8/8/2023

I looked at a lot of different refrigerators before deciding on this. I was limited in space had an 18 cubic foot and this is a 20 cubic foot but so much more room inside. Im really happy with this purchase.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Second thing to go wrong

Harry Dis Appointed 8/7/2023

A few months after we received our new refrigerator I noticed a noise coming from the back of the unit. I removed the panel and found a piece of plastic that had become unglued and was being hit by a fan. I cut off the poly piece reinstalled the back panel and all was well until one of the door shelves broke last month 14 months into my ownership. Not a good sign
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great refrigerator Im really enjoying it

Mishia 8/7/2023

I was blessed to receive my refrigerator a couple of weeks ago through Eco works a program that helps DTE customers in Michigan
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
2 Stars

Breakdown in six months

Kfred13 8/7/2023

We had an authorized repair person assigned to us because the freezer doesnt freeze and food doesnt cool in refrigerator to safe levels. This product was purchased new in January and started breaking down in June. New compressor and other parts ordered to replace the workings on this faulty machine
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

No Freezer Light

motoboto 8/6/2023

After a few weeks it cools fine but there is no light in the freezer portion.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Awesome refrigerator

My new LG refrigerator 8/6/2023

Very thankful for this new refrigerator from the Pinellas County urban league
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Never worked right

Normc321 8/5/2023

The frig section quit working. Repairman came out looked at it and said he needed to order part. Waiting. Came out to replace part. Then the frig section worked but the freezer didnt. Came out again had to order part. Waiting. Came out again the freezer section was working again but the frig was out again. Then it took me weeks to get customer service to get things done. I took off of work 5 times to meet the repairman I spent hours on the phone trying to get an appliance under warranty repaired. A HUGE waste of time.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

The first LG refrigerator I have ever had

Skunkel1 8/3/2023

I bought this refrigerator at the local box store and from the moment we plugged it in we knew it was a great fit for our home it fits right in with our other appliances and our lifestyle
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great refrigerator

Splendid 8/2/2023

Purchased a couple of months ago to replace my old refrigerator at the cottage. Perfect size and great price. Very quiet while running.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Best for the Buck

Carol 87 7/30/2023

How do I love you let me count the ways. Im totally satisfied with my new refrigerator.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great refrigerator

Diane Lowe 7/30/2023

The LG refrigerator is very nice and appears to be well built. Very quiet while running. I really like the design of the top freezer. Very spacious. Very good price while Home Depot was having their Summer appliance sale.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Failure

Mark kloninger 7/28/2023

6 months in refrigerator stopped tech came out right away and fixed it right up. Great tech very professional
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Bad experience

Tom 73 7/27/2023

I had this refrigerator delivered in may of 2022 and in july 0f 2023 we were having trouble with keeping the refrigerator keeping cold the freezer was still cold at that time. I went to Lowes and was told to call LG . LG told me it wasnt under warranty but but gave me a # of a service tech for my area i called and was told they did not service my area. I was told by a couple of companies they would work on LG products. I found a service company to work on it but did not fix the problem then the e freezer evaporator motor went. After paying for the service call lost food and ice for a week i decided to purchase a new one. This refrigerator is in a summer home and was used for about 9 months.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

LG refrigerator

LG refrigerator side door 7/26/2023

My refrigerator is broken and have yet to get a service guy to work on it
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Died after 5 months love the old reliable

Lg 20 u ft 7/25/2023

Bought 5 months ago and it had just died. Waiting on lg warranted service for over a week living out of a ice chest.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Simple Yet Efficient

Cabin Home 7/24/2023

The replacement refrigerator is extremely energy efficient and dropped our electric bill by almost $25 within the last billing cycle. The refrigerator is simple. Note storage solutions are needed but pleased with the space.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Wonderfully Quiet

bcbellingham 7/23/2023

We purchased this refrigerator several weeks ago for our studio guest house with the hope that it would be extremely quiet and reliable. So far it has exceeded our expectations for how quiet it runs and we hope to have it for many years.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Terrible appliances and even worse customer servic

Kristy91 7/22/2023

If I could give negative stars I would. I bought my fridge BRAND NEW 3 months ago. The compressor went out. I still have not been reimbursed for my food that I lost and you tried to make me PAY for the compressor like I didnt just PAY for the fridge. New compressor and the fridge still isnt cold enough. My food keeps going bad. I will NEVER buy another LG product as long as I live
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

My nice LG Refrig....

Basic Refrigerator 7/18/2023

We bought this through Lowes the delivery was efficient and timely. I plugged it in and within a few hours it was up to par. Hope to use it for years to come....
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

I bought this refrigerator in May

Holding 7/17/2023

I bought a LG REFRIGERATOR IN MAY AND TWO MONTHS LATER IT IS STILL NOT WORKING WILL NOT EVER BUY ANYMORE LG Products Again Where is experience I have ever had trying to get it fixed
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

False promise and terrible service

MePa 7/17/2023

LG promised delivery in 2 days. So I purchased the fridge but delivery came almost 10 days later. The people in charge of delivery had no clue when delivery would be made even till 2 hours before actual delivery. Messed up processes
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Love my LG Fridge

Happy in AZ 7/16/2023

We had problems we thought and LG was great to work with. They were ready to send out a replacement when ours finally kicked into gear and working great.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Moss gang 7/15/2023

I am having trouble arranging my foods. Hard to see items depth is greater than my old refrigerator.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Frustrating

art44 7/15/2023

Had to call for a repair crew because left leveler would not move and product couldnt level. Repair person struggled to finally get leveler to move. Appeared to resolve problem initially but now still having problem getting doors to close by themselves.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Good quality for the price

Stevenmh8 7/14/2023

Very happy with the cooling. Adjustable shelves are very good. Good looking fridge raider.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Disappointed

billreid3 7/14/2023

Failed in one year and three repair visits didnt fix. Communications not so good. Many hours and inconvenience. Saying I dont qualify for a refund even though its under warranty?
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Lots of room

Larry Johnson 7/14/2023

We were in the market for a new refrigerator and had considered many brands and sizes. This fits perfect in our kitchen and has ample room for our garden produce. The crispers are fantastic More than enough freezer space for ice and meat. The best purchase we have made in a long time
Originally posted on lg.com

Yes, I recommend this product

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